Privacy policy

Who is responsible for processing your data?

TESTA HOME, S.L. (hereinafter, TESTA HOME) is responsible for processing on behalf of other responsible entities. Any function identified and performed by TESTA HOME in this policy is understood to be carried out in the name and on behalf of the corresponding party responsible for the processing.

The party responsible for the processing of the data is the entity owning the property that has entrusted TESTA HOME with the arrangements associated with the sale and/or rent of these properties, with TESTA HOME being responsible for the marketing of the properties.

Name: TESTA HOME, S.L.
Tax ID number: B88544267
Postal address: C/Santiago de Compostela 94, planta 3º, 28035 Madrid.
E-mail address: lopd@testainmo.com
Registration data: Madrid Mercantile Registry, volume 16,114, folio 87, sheet n°M-272946, 1st registration

How do I contact the Data Protection Delegate (DPD)?

Contact data of the Data Protection Delegate: lopd@testainmo.com

What are the purposes of the processing of your data?

1.- To attend to and carry out the correct management and administration of our service.

We will use your data, directly or through estate agents, who act as the parties responsible for processing, to attend, manage and administer our property rental services, reply to your doubts and requests, and to register you with the various utilities.

2.- To attend to and manage your requests by calling you by phone.

If you have provided us with your contact details so we can call you or return your call, we will use these to return your call and deal with the request or questions you have.

3.- To manage, administer, present, extend and improve our services.

We will use your data in order to manage, administer, present, extend and improve our services so you enjoy a better browsing experience. In addition, we will carry out quantitative and qualitative studies into the visits and the use of our services in order to improve their quality.

4.- To consult and communicate data to credit information systems.

Both prior to the signing of your lease and during its execution we will consult credit information systems (ASNEF-EQUIFAX), and the Central de Información de Riesgos del Banco de España (CIRBE) to analyse your credit status.

If the tenant has any due, cleared and payable on demand debt, whose existence or amount has not been subject to administrative or legal demand by the debtor or via a binding alternative dispute settlement procedure with the owner of the property, under the terms and conditions envisaged in applicable legislation (article 20 LOPDGDD), TESTA HOME can include the data in credit information systems (ASNEF-EQUIFAX soluciones.equifax.es, C/Santiago de Compostela 94, planta 3º, 28035 Madrid) while non-compliance continues, and these will be jointly responsible for the data included.

5.- If you provide us with your curriculum vitae, we will process your personal data in order to manage the selection process and possible interviews, and your possible incorporation in TESTA HOME and/or Group companies.

6.- To manage the sending of proprietary commercial information by any means, including electronically.

We will use your data to send you personalised commercial communications (on the basis of the information we have about you, such as age, gender, place of residence, interests expressed, etc.), about the property sector that we consider could be of interest to you by any means, automatic or otherwise (post, SMS, MMS, e-mail, Internet, telephone…)

7.- To send commercial information about Group companies

If you give us your consent, we will send your data to Group companies (Especificar empresas del Grupo) so they can send you commercial communications about the property sector that we consider could be of interest to you by any means, automatic or otherwise (post, SMS, MMS, e-mail, Internet, telephone…)

8.- To send third-party commercial information

If you give us your consent, your data could be processed for the sending of commercial information and offers, by any means, automatic or otherwise (post, SMS, MMS, e-mail, Internet, telephone…), of companies of the following sectors of activity in relation with the properties such as products and services of decoration, interior decorating, cleaning services, moving services, furniture, maintenance and concierge services.

TESTA HOME, Group companies and collaborating third party companies will consult the appropriate Mail Preference Service lists to avoid sending unwanted advertising.

How long will we keep your data?

The data provided will be kept while the lease remains valid and during the limitation period for any actions which may derive from this and which generally is a period of 5 years from the ending of the lease (article 1964 of the Spanish Civil Code). However, this will depend on the type of action to be taken (articles 1962 to 1972 of the Spanish Civil Code), without prejudice to the possibility of your exercising your right of deletion, in which case we will block your data during the time that the legal obligations last.

Data provided for the management of reservations that have not ended in the signing of a lease will be kept for a period of 18 months, on the understanding that this is a reasonable period of time during which the client may finally decide to sign the lease or during which legal or other kinds of consequences for the contracting parties may arise.

The data provided via the sending of your curriculum vitae will be processed for a year, or until you oppose their processing.

The data provided will be processed for the sending of proprietary commercial communications during the validity of the lease signed or until you oppose this processing. If you have given us your consent, your data will be processed for the sending of proprietary commercial communications until you withdraw your consent.

The data provided will be processed for the sending of proprietary commercial communications during a period of approximately 2 months when you are not a client or until you oppose this processing.

The data provided will be processed for the sending of commercial communications of the Group or collaborating third-party companies until you withdraw your consent.

What is the legitimation for the processing of your data?

1.- The legitimation of the processing of the data in order to attend to and carry out the correct management and administration of our service is based on the precontractual measures and on the execution of the lease on the property.

2.- The legitimation of the processing of the data in order to contact you by making or returning a phone call to the contact number provided, is based on complying with the request you have made of us to contact you, that can be understood to be a precontractual measure or a measure for the execution of the lease on the property.

3.- The legal basis of the management, administration, presentation, extension and improvement of our services is our legitimate interest and yours as user. TESTA HOME uses your data in order to carry out better management, administration, presentation, extension and improvement of our services without which this would not be possible, being able in this way to provide a more flexible, clear, transparent and efficient service. In this regard, TESTA HOME has made a considered judgement and on the basis of an analysis of how the data is processed and the reasonable expectations of the person affected, has concluded that this does not infringe personal data protection regulations and the rights of the interested parties, as the legitimate interest of the party responsible for the processing and your own in obtaining this better service prevail over the rights of the user that their data be used without their having given their consent to this. However, you may at any time you wish oppose the processing of your data for this purpose.

4.- Data processing with the aim of assessing solvency is based on the execution of pre-contractual measures and the legitimate interest of the owner of the property and of the client themselves in order to ensure the tenant has sufficient solvency to be able to pay the rent instalments and so avoid becoming over indebted. So, in accordance with this legitimate interest, when it comes to carrying out said processing and on the basis of the reasonable expectations of the interested party that this processing is carried out with their personal data, TESTA HOME has made a considered judgement concluding that the legitimate interest prevails over the rights of the client that their personal data not be processed without their having given their consent to this. However, you may at any time you wish oppose the processing of your data for this purpose.

5.- The processing of the data contained in your curriculum vitae is based on the consent you expressly give us when you provide us with said curriculum vitae through the “Send your CV” section.

6.- The sending of proprietary commercial information is based on the legitimate interest of the owner of the property.

At TESTA HOME, after making a considered judgement and on the basis of the way in which personal data processing is carried out, we consider that the legitimate interest of communicating with our clients and informing them of similar products to those previously acquired prevails over their right for their data not to be processed without their prior explicit consent, and believe that this is in accordance with their reasonable expectations.

However, you may at any time you wish oppose the processing of your data for this purpose.

In addition, always provided you have given your consent, we will send you proprietary commercial information once your lease has expired, without in any instance, the not giving or subsequent withdrawal of this consent conditioning the execution of the lease signed.

7.- The making of commercial offers of the property sector by Group companies, is based on the consent you have given us, where appropriate, without, in any instance, the not giving or subsequent withdrawal of this consent conditioning the execution of the lease signed.

8.- The making of commercial offers of the property sector by collaborating third-party companies, is based on the consent you have given us, where appropriate, without, in any instance, the not giving or subsequent withdrawal of this consent conditioning the execution of the lease signed.

The consents obtained for the purposes mentioned above are independent of each other so the user may withdraw just one of these without affecting the rest. You may withdraw the consent given for one, some or all of the purposes mentioned above by writing to TESTA HOME indicating your given name, family name and address, accompanied by a copy of your official ID, by post to C/Santiago de Compostela 94, planta 3º, 28035 Madrid or send us an e-mail to lopd@testainmo.com

What data do we process?

We only use the data that you have directly provided us with and do not obtain other personal data from other private or public sources.

The data asked for are, in general, mandatory in order to comply with the established purposes (unless specified otherwise in the required field).

The communication of the data required in this document by the interested party is a legal or contractual requirement and necessary for the envisaged purposes, so these must be provided in order to be able to render the service offered by TESTA HOME (unless specified otherwise in the required field), and if the interested party refuses to provide these they will not be able to receive the service offered by TESTA HOME. Accordingly, if the data are not provided or provided incorrectly any requests made will not be able to be attended to.

Within the framework of the execution of the lease and of the other services offered by TESTA HOME, conditional on the previously indicated purposes, TESTA HOME processes the following categories of personal data:

– Identification data: given name, family name.
Contact data: e-mail address, telephone number.

Who could be recipients of the communication of your data?

Service providers responsible for data processing.

Credit information systems (ASNEF-EQUIFAX)

TESTA HOME will communicate your data to third parties in compliance with the legal obligations of each case, and when required to do so (Courts and Tribunals, State Security Forces and Bodies, etc.)

Group companies if you have given your consent to their sending you commercial communications about properties.

Collaborating third parties of the previously mentioned sectors for the sending of commercial offers.

We will not carry out international transfers of your personal data for any of the purposes indicated.

Grupo TESTA HOME Corporations

What are your rights when you provide us with your data and how can you exercise them?

Rights of the interested parties regarding their personal data.

Any person has the right to obtain confirmation that TESTA HOME is processing their personal data or not.

–  Access, correction and deletion: Interested persons have the right to access their personal data, and to request the correction of incorrect data or, request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.

–   Limitation: On certain occasions, the interested parties may request the limitation of the processing of their data, in which case we will keep these for the exercising or defence of claims and other circumstances envisaged by Law.

–   Opposition: On certain occasions and for reasons associated with their particular situation, the interested parties may oppose the processing of their data. The company will stop processing the data except for compelling legitimate reasons or to exercise its defence from possible claims.

–  Opposition to the sending of advertising: If you exercise your right to oppose the sending of advertising, your data will be included on a Mail Preference Service list.

–  Opposition to the preparation of profiles.

–  Portability: The interested persons have the right to the portability of their data

Ability to withdraw consent.

The interested party has the right to withdraw at any moment the consent given for the processing purposes for which their personal data were provided when this consent is the basis that legitimises the processing.

How to exercise rights or withdraw consent.

Any interested person many freely exercise at any time the rights hereby explained to them and the withdrawal of the consent given.

To exercise your rights or withdraw your consent, please write to TESTA HOME indicating the right you wish to exercise or your desire to withdraw your consent together with your given name and family name, accompanied by a copy of your official ID, by post to C/Santiago de Compostela 94, planta 3º, 28035 Madrid or send us an e-mail at lopd@testainmo.com

We inform you of the right that helps you to file a claim with the Agencia Española de Protección de Datos (AEPD), as controlling authority, via the website www.aepd.es.

Additional information

Minors:
Persons under the age of 18 should not provide us with their personal data. Our services are aimed at persons of legal age.

Updating of data:
You undertake to immediately inform us of any changes to your personal data so that the information held by TESTA HOME is at all times up to date and does not contain any errors.

Links:
The website may contain links to other websites. Bear in mind that we are not responsible for the privacy and data processing of other websites. This privacy policy is applicable exclusively to the information included on the website. We recommend you read the privacy and data processing policies of other websites you link to from our website or visit in any other way